Safety Center

Online Safety for Kids, Teens and Parents

The best safety tool for a child is a conversation, not an app. This guide gives you that conversation — broken into age-staged checklists you can use today, for children aged 4–9, 10–12 and 13+, and the rules parents should set for themselves.

By Abdul Hannan · Published 14 November 2026 · Updated 14 November 2026

The one rule that matters most

Before the checklists, the rule everything else rests on: your child can always tell you if something online upsets or confuses them — without getting in trouble. If reporting a problem means losing the device, the child will hide the problem. If telling you is safe, the child will tell you. Say it out loud, more than once, and mean it. Every other rule on this page only works if that one holds.

Ages 4–9: the foundations

At this age, the internet should be a shared activity, not a solo one. Devices are used in family spaces, where you can see the screen and hear the conversation. You choose the apps, you approve every new game or account, and you stay nearby.

  • Teach three things: people online are not always who they claim to be; never share your name, school or address; if something feels strange, tell a grown-up straight away.
  • Use child-friendly settings: safe search on, voice and video chat off unless you have approved the person, and purchases locked behind a parent's approval.
  • Watch together sometimes. Ask what they are playing and who they are playing with. Curiosity teaches more than a lecture.
  • Keep accounts in your name where the service allows it, so you control the password and the recovery email.

Ages 10–12: the first independence

Pre-teens start wanting their own accounts and their own space. Give it gradually, with the guardrails still on — and talk about the things the filters do not catch.

  • Keep a shared account list: parents know every account, and every password is recoverable by a parent.
  • Teach the secret-keeping warning: an adult asking to keep a conversation secret is a warning sign, not a game. So is an adult asking for photos, or offering gifts or game items.
  • Talk about ads and pressure: videos and games are designed to keep them watching and spending. Name that design out loud.
  • Photos rule: ask a parent before posting anything that shows them, their friends, their school or their home — and never post location data. See our sharenting guide for what parents should not post either.
  • Agree screen times together — and model them: children copy what they see.

Ages 13+: the real world arrives

Teens live much of their social life online, and the risks grow with it: unkind messages, pressure, strangers, scams, and content they are not ready for. The goal now is a teenager who manages their own safety — with you as the backstop, not the warden.

  • Check privacy settings together on every new account: posts to friends, not public; location off; unknown followers declined.
  • The screenshot rule: anything posted can be screenshotted and shared. Assume it will be, and post accordingly.
  • Unkind messages: block, save evidence, tell an adult, and report on the platform — never reply in kind. See our cyberbullying recovery guide for the full steps.
  • Money rules: no buying, no "free" offers, no sharing card details — ever, without a parent. Teens are targeted by the same scams as adults.
  • Talk about strangers: an online "friend" of the same age can be anyone. Meeting someone from the internet in person is a family decision, never a solo one.
  • Talk about AI fakes: photos, voices and videos can now be faked convincingly. Our AI voice clone scams guide explains the grandparent scam — teens can be the impersonated voice.

For parents: your own checklist

  • Model it. Put your own phone down at dinner. Do not post your child's photos without asking. Children copy what they see more than what they are told.
  • Learn the apps they actually use. Ask them to show you. Five minutes of genuine interest beats an hour of lectures.
  • Set controls together, not behind their back. Our parental controls setup guide walks through it device by device — and explains why adoption is low and what helps.
  • Agree a family plan. Our family internet safety plan turns all of this into one short written agreement for the whole household, all three generations.
  • Know the reporting routes. On the platform first (block + report the account), school if classmates are involved, and — in the UK — Childline on 0800 1111, free and confidential for under-19s (verified 14 November 2026 on childline.org.uk ). Elsewhere, use a child helpline in your own country.

Warning signs worth acting on

Any of these is a reason to talk — starting with curiosity, not accusation:

  • Sudden secrecy about devices, or distress after being online
  • Withdrawing from family, friends or school
  • New gifts, money or game items you cannot explain
  • A new "friend" who wants to keep conversations secret
  • Changes in mood, sleep or eating after time online

If a child discloses something serious — an adult asking for photos, threats, or blackmail — stay calm, believe them, save the evidence, and contact the police or a child protection service in your country. Do not delete anything. This site is not a counselling service, and this page is education, not professional advice: where a child is at risk, professionals come first.

The summary. Conversation first, controls second. Tell them they can always tell you. Let the rules grow with the child. And remember: no filter catches everything, and a child who trusts you will tell you what it missed. Back to the Safety Center.

Sources

Last checked: 14 November 2026.

Frequently asked questions

What is the best way to keep children safe online?

Conversation first, controls second. Talk regularly about what they do online, what feels wrong, and that they can always tell you without getting in trouble. Use device controls and safe-search settings as a backstop, not a replacement for talking — and remember that no filter catches everything.

At what age should my child have a phone?

There is no single right age — it depends on the child and the need. What matters more than the age is the plan around it: agreed rules, parental controls set up together, and the understanding that the phone can be checked and that problems are reported, not hidden.

How do I talk to my child about online safety without scaring them?

Keep it short, regular and ordinary — not one big frightening talk. Ask what they enjoy online, who they talk to, and what would feel strange. Use real examples from the news or from school. The goal is a child who tells you things, not a child who hides them.

What are the warning signs that something is wrong online?

Sudden secrecy about devices, distress after being online, withdrawing from family or school, new gifts or money you cannot explain, or a new “friend” who wants to keep conversations secret. Any of these is a reason to talk, not to accuse — start with curiosity, not punishment.

My child was cyberbullied. What do I do?

Stay calm, listen, keep evidence (screenshots with dates), block and report the accounts, and tell the school if it involves classmates. Do not reply to the bullies. Our guide to what to do if your child is cyberbullied has the full recovery steps and where to get professional help.